When individuals, organisations and communities thrive, the world is a better place for us all to live in. TCC can help make this happen because we are trusted by our clients to act honestly on the insight we gain into values, attitudes and behaviours.

We work with clients who are facing up to the challenge of delivering high quality services with less, helping them to change successfully as they strive for excellence.

We understand people...

Effective communication.  The whole point of giving people information is to enable or encourage them to act.  By identifying what’s important to people by understanding their values, we can ensure that the most effective and resonant messages go to the right people.

Social marketing.  We devise and implement successful campaigns.  Based on real insight, and working closely with local stakeholders, we develop a mix of interventions aimed at achieving sustainable behaviour change.

Insight for commissioning and service development.  It is only through good insight that we can make meaningful decisions about provision of services.

We understand organisations...

Organisational development. TCC can help facilitate change, create sustainable solutions and drive improved performance in your organisation through the involvement of your people.

Membership development. We devise values based membership strategies that will lead to the more effective recruitment, retention and engagement of members.

Statutory consultation and engagement.  At a time when resources are stretched and attention is focussed on restructuring there is a danger that statutory obligations to consult will not be met.

GP led commissioning.  We improve commissioning outcomes for GP consortia by building effective, value for money communications, insight and engagement with patients and local residents.

We understand communities...

Community Communicators.  TCC make research and communication work beyond the usual suspects: opening conversations between the street corner and the top table, even in the toughest areas.

Effective Customer Engagement.  Our Effective Customer Engagement training can help to build trust in some of the most difficult communities and organisations across the country.

Creating new markets and providers for adult social and health care. TCC has a unique model for encouraging the development of new and small scale community based providers of health and social care.

Community cohesion.  We work with many communities that face major challenges around social change, trust and engagement. We have pioneered peer to peer communication networks and tackle anxieties about change with effective two-way communication, and an emotionally intelligent approach.

Our Headquarters is in Croydon and we have staff based in Newcastle, Sheffield and Swansea giving us links to the whole UK. Contact us to find out more.