Our Clients: N-O

NHS foundation trust applicants
The introduction of foundation trusts is an exciting development in the NHS. Yet is presents as many challenges as it does opportunities. To be successful, foundation trusts must be fully engaged with their local communities and maintain an ongoing relationship with them.

We have worked with over 20 NHS trusts who have achieved, or are in the process of applying for, foundation trust status. Working with more trusts, staff and members of the public than any other practitioner in this field gives us an unprecedented understanding of the fabric of these new membership communities. We have first-hand knowledge of the approaches taken by these trusts to adapt and develop in order to meet established targets and criteria, and have worked with them to achieve this.

Our services include designing the membership strategy, conducting the consultation, recruiting the members, communicating with the members, managing the membership database and supporting the governor elections and governor development.

Whilst we provide solutions in all of these areas, we sometimes works with other organisations, such as The Ion Group, Dialogue by Design, HLSP/Mott Macdonald and Bentley Jennison.

Click here to download our Working with Foundation Trusts brochure, which details our work with the Ion Group – focusing primarily on recruitment and management of membership communities.

A new brochure, detailing our work on democracy and organisation development in foundation trusts will be published shortly.

National Institute of Adult Continuing Education (NIACE)
We are working in partnership with Culture South East and NIACE on a feasibility study to review mechanisms of engagement in the cultural sector, to enable the implementation of the Action for Communities model in the south east.

Neighbourhood Renewal Unit
We devised and implemented a residential weekend event to consult with young people and youth workers from New Deal for Communities (NDCs) and Neighbourhood Management Pathfinders (NMPs) on the government’s green paper, Youth Matters.

New Cross Gate NDC
We worked with New Cross Gate NDC (New Deal for Communities) to increase public participation in their decision making process, making use of targeted communications, with particular emphasis on reaching socially excluded groups such as young people .

NDC network
The NDC network is the umbrella body for the 39 New Deal for Communities partnerships in England. Its members are the chairs and chief executives of the NDCs. We provide strategic, organisational and administrative assistance to support their work nationally, and organise their national events for members.

Newham Council
We have worked with Newham Council on numerous projects to engage local communities. This has involved working with their community forum groups to help them engage with local people, through initiatives such as The Word reading and writing festival, the videoqube, Operation Clean Sweep and The Big Sunday event. We also produced a short film for them, focusing on the experiences of Eastern European new arrivals in the borough.

We have recently been recontracted by Newham to design and managed a range of further community participation events in 2007 These events will seek to engage local residents in responding to the challenges of crime and anti-social behaviour, recycling, environmental improvements and healthy living.

Nisa Members Association

The independent grocery sector seems to be at a crossroads, with the inexorable rise of superstores mirrored by a decline of traditional independent businesses;

A key bulwark against this has been Nisa - the mutually owned and largest buying consortium for small traders in the UK - comprising almost 1,000 independent businesses with a turnover of billions, employing thousands of staff, giving local convenience stores the collective buying power to drive down costs and therefore prices for customers;

A group of shareholders - the Nisa Members Association (NMA) are concerned that there were those within NISA who were steering the company towards demutualisation with a view to a possible future flotation. This would have grave implications for the viability of these independent NISA businesses as the investment returns expected would drive up prices in the supply chain – making the independents less competitive and the multiples even more dominant;

TCC successfully worked with the NMA in a campaign to achieve Board representation at the company AGM on a platform of maintaining mutual status and modernizing the business.

North West Development Agency (NWDA)
We have undertaken a number of projects for the agency. These include a qualitative survey of politicians in the North West to establish perceptions of the agency’s communications. Following our report and the adoption by the agency of its recommendations, the national network of RDAs has commissioned a similar exercise.

North Tyneside Council
We provided media training for the council’s senior management and leadership teams.

North Cumbria mental health trust
We have worked with the trust to devise a consultation plan for their foundation trust application, which had to go beyond the traditional public meeting approach, and was sensitive to the nature of the trust. Branded Cumbria Consults!, this included a range of consultation initiatives, as well as a series of stakeholder interviews. We are also working with the trust on identifying public, service user and carer governor candidates for their forthcoming election; training these canddiates; and supporting their election and membership development in the first year.

Northumbria Healthcare NHS trust
We have worked with the trust to develop a membership and communications strategy which enables it to engage with its diverse and geographically widespread community. We helped them recruit 10,000 members and have also provided bespoke training for their governors.

North Yorkshire County Council
We worked with the council to engage young people across the county during Local Democracy Week. This included working with our innovative Democracy Wall.

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