Communication

Excellent communication is the starting point for achieving efficient, effective influence and impact. It is fundamental to effective relationships within organisations, and between organisations and their audiences.

All communication, from change that challenges people to positive news, has the potential to be received well or badly; if you understand the perspective of your audience and match communications accordingly you can get communication right.

Whether you need to get people on your side or change behaviour, we will work with you to understand your audience, and help you communicate better.

We have years of experience working with clients in high pressured and challenging environments across national and regional government, third sector and health and community-focused organisations.

What we do best

Expertise combined: Bringing together our experience in a range of disciplines – politics, social psychology, high quality research and years of practical engagement – we offer nuanced advice on effective communication.

Campaign design: Developing communication campaign plans and messages that will resonate with target audiences and achieve your objectives.

Understanding people: We use values modes, a powerful tool that helps you understand what makes people different, the things that drive and motivate them, improving the likelihood of successful communication.

Making the most of social networks: Cutting edge methods to understand and utilise the influence and power of social networks in communication.

Our approach

  • Good communication is always insight driven. We seek to understand context fully, to produce evidence-based advice and solutions that work for you.
  • We know that many organisations are under pressure, and so work around your needs. We can research, review and recommend. We can train and support, or we can implement. Our experienced team can help you in whatever way works best for you.
  • We always aim to offer practical means to get better and stay better at communication without the need for ongoing external support.
  • Our aim is always to pass on techniques and work with clients to enhance their capacity to deliver from within their own organisations.

Latest work

Building a dialogue around ‘place’ in Hammersmith & Fulham

Building a dialogue around ‘place’ in Hammersmith & Fulham

Helping Barnet Council to reflect the identity of its residents

Helping Barnet Council to reflect the identity of its residents

Tackling cohesion issues and fostering inclusion in Barking & Dagenham

Tackling cohesion issues and fostering inclusion in Barking & Dagenham

Communicating around large-scale regeneration in Milton Keynes

Communicating around large-scale regeneration in Milton Keynes

Bringing food recycling, waste prevention and healthy eating under one banner

Bringing food recycling, waste prevention and healthy eating under one banner

Communicating recycling to young people

Communicating recycling to young people

Understanding resident recycling behaviour in Ealing

Understanding resident recycling behaviour in Ealing

Starting a New Conversation around engagement

Starting a New Conversation around engagement

Helping London achieve its ambitions for cohesion

Helping London achieve its ambitions for cohesion

Creating a values basis for re-framing adoption

Creating a values basis for re-framing adoption

Rethinking comms in Derbyshire

Rethinking comms in Derbyshire